Retail & e-commerce / Connected commerce

Every product discovered.
Every journey connected.

Digital storefronts, savings-plan experiences and backend product operations engineered as one coherent commerce platform.

Storefront · Savings plans · Product management · Fulfilment

Connected Commerce

Catalogue / Featured collection

A richer way to discover.

Live catalogue

Heritage collection

₹ 1,24,000

Contemporary edit

₹ 86,500

Everyday pieces

₹ 42,800

Commerce activity

This week

Savings plan

Connected

A dedicated customer journey alongside commerce.

Illustrative interface; products and metrics are examples.

01Storefront
02Discovery
03Catalogue
04Checkout
05Savings plan
06Operations

Commerce from front to back

A beautiful customer experience needs a strong operational core.

We design the storefront and the systems behind it together—so customers can discover confidently while teams manage catalogue, orders and engagement without fragmentation.

01 / 08

Digital storefronts

Create distinctive responsive storefronts that make large product ranges easy to discover, compare and purchase.

Web · Mobile · Conversion

02 / 08

Search & discovery

Organize filters, categories, collections and search around how customers actually explore the catalogue.

Search · Filter · Browse

03 / 08

Product management

Give merchandising teams one backend for product information, media, attributes, pricing and catalogue availability.

PIM · Catalogue · Media

04 / 08

Checkout & payments

Design clear cart and checkout journeys with payment choices suited to the market and business model.

Cart · Payment · Order

05 / 08

Savings-plan platforms

Build dedicated digital journeys for plan discovery, enrolment, contributions and customer account visibility.

Plan · Enrol · Manage

06 / 08

Orders & fulfilment

Connect customer orders with inventory, operational status, delivery and post-purchase communication.

Order · Dispatch · Delivery

07 / 08

Customer accounts

Bring profiles, saved items, orders and programme participation into one coherent customer experience.

Profile · History · Loyalty

08 / 08

Commerce intelligence

Turn catalogue, order and engagement activity into useful operational and merchandising insight.

Trends · Performance · Action

One connected commerce journey

From first browse to the next relationship.

The best commerce systems connect merchandising, customer experience and operations instead of optimizing each one in isolation.

01 / 05

Merchandise

Structure products, variants, attributes, collections, pricing and content.

02 / 05

Discover

Help customers move from intent to the right product with less friction.

03 / 05

Convert

Create a secure, confident path through cart, checkout and payment.

04 / 05

Fulfil

Keep order status and downstream operations connected to the purchase.

05 / 05

Retain

Extend the relationship through accounts, plans and relevant engagement.

Commerce experience

Different markets. One connected digital core.

Our commerce work spans deep luxury-retail catalogues and event ecosystems—connecting the customer experience with the operational platforms behind it.

Project experience / Luxury retail

C. Krishniah Chetty & Co.

Jnana delivered the complete e-commerce experience, the digital Savings Plan journey and the backend product-management capabilities supporting the catalogue.

Visit krishniahchetty.co

Complete e-commerce

A responsive, catalogue-rich shopping experience spanning discovery, product detail and purchasing journeys.

Savings Plan website

A dedicated digital experience that makes the savings programme visible and accessible alongside the retail journey.

Backend product management

Operational tooling for product information, categories, attributes, pricing, media and catalogue presentation.

Event commerce & ticketing

Customer journeys for discovering events, selecting tickets and moving through purchase and confirmation flows.

Service quotations

Structured digital requests for event, venue, logistics and service requirements.

ERP-connected operations

Back-office workflows connecting the event business with operational and financial management.

CRM & role-based engagement

Customer, partner and artist interactions organized through connected CRM and account experiences.

Project experience / Event commerce

Doha Clubs · DCEM Doha

Jnana delivered an end-to-end solution for Doha Clubs Event Management—from the customer-facing website and e-commerce experience to backend operations, ERP and CRM.

The platform brings event discovery, ticket flows, service quotations and operational management into one connected environment.

Visit dohaclubs.com

Savings-plan commerce

A programme deserves its own clear customer journey.

Savings products combine commerce, trust and repeat engagement. We shape the experience around understanding the plan, taking action and returning with confidence.

Plan discovery

Customer enrolment

Contribution visibility

Account experience

Commerce operations

The catalogue behind the storefront matters just as much.

Rich retail catalogues need disciplined content, attributes and operational controls behind every customer-facing product.

Product information

Categories and attributes

Pricing and availability

Media and merchandising

Full-stack commerce delivery

Build the experience and the engine behind it.

Jnana brings customer experience, platform engineering and operational workflow design together for retail businesses with complex catalogues and growth ambitions.

Discuss a commerce platform

Journey design

Shape discovery, purchase and programme experiences around customer intent.

Commerce engineering

Build responsive storefront and transaction journeys for scale.

Operational backend

Give teams effective tools to manage products and commerce activity.

Support & evolution

Maintain and improve the platform as catalogue and customer needs change.

Build connected commerce

Turn every product, programme and operation into one coherent experience.

Talk to Jnana about your storefront, savings programme or retail operations platform.

Start the conversation